Management and analytics
Full visibility into your practice
The admin dashboard shows call statistics, booking data and system performance in a single view. The knowledge base helps the AI answer practice-specific questions.
1 minute
to review the day
The admin dashboard shows today's calls, bookings and system health at a glance.
Features
What the management and analytics module includes
Admin dashboard
A central control panel: call log, daily statistics, settings, recording playback — everything in one place. See in real time what is happening in your practice.
Call log
A list of every incoming and outgoing call with timestamp, duration and outcome (booking, cancellation, routing).
Real-time status
See active calls, today's bookings and system health metrics.
Settings management
Doctors, treatments, opening hours, message templates and emergency protocols — all configurable from the admin dashboard.
Analytics and reports
Detailed statistics and trends on calls, bookings and no-show rates. Understand when patients call most, which doctor is booked most often, and how the AI is performing.
Booking conversion rate
See what percentage of calls end in a successful booking — and where patients drop off.
Peak-time analysis
Charts show which times of day and days of the week receive the most calls — helping you optimise staffing.
Trend analysis
Weekly, monthly and yearly comparison of the most important metrics.
Knowledge base
Teach the AI about your practice: parking options, treatment preparation instructions, insurance questions and FAQs. The AI answers these naturally during the call.
Practice-specific information
Upload practice address, parking info, directions and other frequently asked information.
Treatment-specific instructions
When booking, the patient receives pre-treatment instructions (e.g. "come fasting", "bring previous test results").
Continuous learning
The knowledge base can be extended with new question-answer pairs at any time from the admin dashboard.
Modules
Explore the other modules
Solutions
See it by industry
Dental practices
Never miss another call at your dental practice
Medical practices
Automate your phone bookings — focus on patients
Veterinary clinics
Automated appointment booking for pet owners
Diagnostic centers
Simpler appointment booking for lab and imaging exams
Ophthalmology clinics
Automate ophthalmology bookings and patient communication
Dermatology
Automated booking for dermatology exams and treatments
FAQ
Frequently asked questions
Can't find what you're looking for? Send us a message and we'll get back to you shortly.
Yes, the admin dashboard is responsive — comfortable to use on mobile, tablet and desktop.
Call volume, booking rate, no-show rate, average call duration, peak-time analysis, doctor utilisation and conversion trends.
The Basic plan allows up to 20 entries; the Pro and Clinic plans support unlimited entries.
Yes, statistics and the call log can be exported as CSV for further analysis.
Yes, the team-member feature allows multiple people to access the admin dashboard with different permission levels.
Your front desk can finally focus on patients — leave the phone to MediVox.
Two steps, and our team will call you back within 24 hours.
We onboard a limited number of practices each month to keep every rollout white-glove.