Management and analytics
Full visibility into your practice
The admin dashboard shows call statistics, booking data and system performance in a single view. The knowledge base helps the AI answer practice-specific questions.
1 minute
to review the day
The admin dashboard shows today's calls, bookings and system health at a glance.
Features
What the management and analytics module includes
Admin dashboard
A central control panel: call log, daily statistics, settings, recording playback — everything in one place. See in real time what is happening in your practice.
Call log
A list of every incoming and outgoing call with timestamp, duration and outcome (booking, cancellation, routing).
Real-time status
See active calls, today's bookings and system health metrics.
Settings management
Doctors, treatments, opening hours, message templates and emergency protocols — all configurable from the admin dashboard.
Analytics and reports
Detailed statistics and trends on calls, bookings and no-show rates. Understand when patients call most, which doctor is booked most often, and how the AI is performing.
Booking conversion rate
See what percentage of calls end in a successful booking — and where patients drop off.
Peak-time analysis
Charts show which times of day and days of the week receive the most calls — helping you optimise staffing.
Trend analysis
Weekly, monthly and yearly comparison of the most important metrics.
Knowledge base
Teach the AI about your practice: parking options, treatment preparation instructions, insurance questions and FAQs. The AI answers these naturally during the call.
Practice-specific information
Upload practice address, parking info, directions and other frequently asked information.
Treatment-specific instructions
When booking, the patient receives pre-treatment instructions (e.g. "come fasting", "bring previous test results").
Continuous learning
The knowledge base can be extended with new question-answer pairs at any time from the admin dashboard.
Modules
Explore the other modules
FAQ
Frequently asked questions
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Yes, the admin dashboard is responsive — comfortable to use on mobile, tablet and desktop.
Call volume, booking rate, no-show rate, average call duration, peak-time analysis, doctor utilisation and conversion trends.
The Basic plan allows up to 20 entries; the Pro and Clinic plans support unlimited entries.
Yes, statistics and the call log can be exported as CSV for further analysis.
Yes, the team-member feature allows multiple people to access the admin dashboard with different permission levels.
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