Outbound calls
Proactive outbound calls, fewer no-shows
MediVox doesn't just take calls — it actively calls patients ahead of their appointment to confirm the booking, keeping every slot filled. In 7+ languages (English, Hungarian, German, Romanian, Slovak, Russian, Ukrainian).
50%
fewer no-shows
Confirmation AI calls cut the no-show rate in half.
Features
What the outbound calls module includes
Outbound AI calls
MediVox automatically calls patients before their appointment to confirm or reschedule. The AI sounds just as natural on outbound calls — in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian.
Appointment confirmation
An automatic call 24–48 hours before the appointment — the patient can confirm, cancel or reschedule.
Waitlist fill-ins for freed slots
When an appointment is cancelled, the system can automatically offer it to patients on the waitlist.
Multilingual confirmation
The system runs the call in the patient's preferred language (English, Hungarian, German, Romanian, Slovak, Russian, Ukrainian).
Modules
Explore the other modules
FAQ
Frequently asked questions
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By default 24 hours before the appointment, but this is customisable (e.g. 48 hours, 2 hours, etc.).
Yes, the same AI assistant that takes inbound calls also calls patients — in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian.
MediVox AI runs outbound calls in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian. The patient's preferred language is captured at booking.
The system can be configured to retry callbacks or send an email reminder if the outbound call fails.
The system updates the calendar automatically and can offer the freed slot to patients on the waitlist.
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