AI phone assistant for veterinary clinics
Automated appointment booking for pet owners
Pet owners often call under stress — a sick animal, an emergency. The MediVox AI assistant takes those calls calmly and empathetically, and helps right away.
20-40
daily calls at a typical vet
30%
of calls involve urgent cases
15%
no-show rate
24/7
on-call demand
The challenge
Sound familiar?
30%
Share of urgent cases
A third of veterinary calls are urgent — poisoning, accidents, sudden illness. These need immediate response.
20-30%
Missed calls
During surgery or exams the vet can't answer the phone — owners can't get through.
15%
No-show rate
Owners who don't show up leave slots empty and revenue on the table.
The MediVox solution
24/7 call answering — including after-hours
Immediate detection and routing of urgent cases
Booking for vaccinations, exams, surgery — in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian
Outbound AI reminder calls before the next vaccination or check-up
Parallel calendar handling for multiple vets
Species- and breed-specific treatment setup
Features
MediVox features for Veterinary clinics
Call handling
MediVox takes calls: vaccination appointments, screenings, surgical consultations — and in urgent cases (poisoning, accident) routes immediately to the on-call vet.
Outbound calls
Outbound AI calls before vaccination appointments, when annual screening is due and for post-surgery follow-ups.
Integrations
Calendar handling for multiple vets and assistants — surgery days, consult slots, on-call rotation.
Management and analytics
Dashboard of calls, most common treatments and trends in urgent cases.
Demo conversation
Booking a veterinary appointment
A typical call with the MediVox AI assistant · 1:08
MediVox AI
This is MediVox, the phone assistant for PetCare Veterinary Clinic. How can I help you?
Patient
Hi, my dog is due for his annual vaccination. I'd like to book an appointment.
MediVox AI
Of course! Are you thinking of a combined vaccine, or is there a specific shot you need?
Patient
Combined plus rabies.
MediVox AI
Got it. The next available slot is Friday at 2 PM with Dr. Béla Tóth. Does that work?
Patient
Yes, perfect.
MediVox AI
Booked for Friday at 2 PM. Please bring your pet's vaccination record. May I have your name and your pet's name?
Patient
I'm Mary Kiss, my dog's name is Bodri.
MediVox AI
Thank you! Mary Kiss, Bodri — Friday at 2 PM. I'll email a confirmation. Have a great day!
FAQ
Frequently asked questions
Can't find what you're looking for? Send us a message and we'll get back to you shortly.
Yes — the system supports species-specific treatments (dogs, cats, rabbits, reptiles, etc.).
Based on keywords (poisoning, accident, bleeding, not eating) it immediately routes the call to the on-call vet.
Yes — the outbound call module can trigger automated AI reminder calls when a vaccination is due.
Yes — it takes calls 24/7. After hours, urgent calls go to the on-call vet; non-urgent ones get booked into the next open day.
The last receptionist decision you'll ever make.
Two steps, and our team will call you back within 24 hours.