AI phone assistant for dental practices
Never miss another call at your dental practice
Dental practices field 30–50 phone calls a day — bookings, cancellations, inquiries. The MediVox AI assistant handles all of it automatically, 24/7, in natural English.
30-50
daily calls in a typical dental practice
25%
no-show rate without intervention
60%
of receptionist time spent on calls
$1,200
monthly receptionist cost
The challenge
Sound familiar?
25-35%
Missed calls
At peak times (Monday morning, after lunch) a quarter of calls go unanswered — lost patients and lost revenue.
20-25%
No-show rate
One in four or five patients doesn't show up. A typical dental treatment is worth $50–$150.
$1,200-$1,800
Receptionist cost
Monthly cost of a full-time receptionist — who spends much of their day on the phone.
The MediVox solution
24/7 call answering — including weekends and holidays
Automated booking in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian
Outbound AI confirmation call 24 hours before the treatment
Significant reduction in no-shows
75% lower cost than a full-time receptionist
Two-way Google Calendar sync
Features
MediVox features for Dental practices
Call handling
MediVox answers every dental call: bookings for orthodontics, implants, oral hygiene — and routes urgent toothache cases straight to the on-call dentist.
Outbound calls
Automated outbound AI confirmation calls 24 hours before each treatment, with treatment-specific instructions (e.g. "don't eat in the 2 hours before treatment").
Integrations
Parallel calendar handling for multiple dentists and oral surgeons — the patient says who they want to see, and the AI books into the right doctor's calendar.
Security and compliance
Full GDPR compliance for patient data. Call recording and transcripts for quality assurance.
Management and analytics
Dashboard of practice calls, booking rates and no-show trends. Knowledge base for pre-treatment instructions.
Details
How MediVox helps dental practices
Most calls to a dental front desk fall into a few recurring types: booking a new appointment, scheduling a recall or check-up, cancelling and rebooking, questions about treatments or pricing, and the urgent call about sudden tooth pain. The MediVox AI phone assistant handles all of these around the clock — even when reception is with a patient, on a lunch break, or the practice is closed.
Routine calls, handled automatically
The assistant books, reschedules and cancels appointments on its own, and the booking appears instantly in the dentist’s Google Calendar (via Cal.com). The patient gets an email confirmation, and an automatic reminder call can go out before the appointment — which meaningfully reduces no-shows.
Urgent cases go to a human
If a caller signals an acute problem (severe pain, an accident, swelling), the AI doesn’t book a slot — it follows the rules you define and immediately warm-transfers the call to a live staff member or on-call line, passing along the information gathered so far. You set the triage rules; the AI gives no medical advice, it only routes.
Multilingual, fully GDPR-compliant
Patients can book in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian — especially useful in mixed-language catchment areas. Every call is fully GDPR-compliant: an AI disclosure at the start, data minimization, AES-256 encryption and an EU (Hetzner) data center with a data processing agreement.
Typical call types
- Booking and confirming new-patient appointments
- Scheduling check-ups, screenings and professional cleanings
- Handling cancellations and rescheduling
- Questions about treatments, pricing and opening hours
- Acute tooth pain or accidents — immediate handover to a human
MediVox takes the routine off reception’s hands while urgent cases always reach a person — around the clock, in seven languages.
Solutions
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Demo conversation
Booking a dental consultation
A typical call with the MediVox AI assistant · 1:24
MediVox AI
This is MediVox, the phone assistant for Dental Plus. How can I help you?
Patient
Hi, I'd like to book a dental check-up.
MediVox AI
Of course! Do you have a preference for which of our dentists you'd like to see?
Patient
Dr. Anna Kovács, if possible.
MediVox AI
Dr. Kovács's next available slot is Thursday at 10:30 AM. Does that work for you?
Patient
That's perfect, please book it.
MediVox AI
Booked for Thursday at 10:30 with Dr. Kovács for a check-up. I'll email a confirmation. May I have your name for the booking?
Patient
Peter Nagy.
MediVox AI
Thank you, Peter! Your appointment is confirmed. We'll also send a reminder call 24 hours before. Have a great day!
FAQ
Frequently asked questions
Can't find what you're looking for? Send us a message and we'll get back to you shortly.
MediVox recognizes emergency keywords (e.g. "severe pain", "swollen face", "broken tooth") and immediately routes the call to the on-call dentist.
Yes — check-ups, teeth whitening, implant consultations, orthodontics, oral hygiene and any other treatment you configure in the system.
Each dentist gets their own calendar and availability. The patient says who they want to see, and the AI books into the right calendar.
Yes — MediVox takes calls 24/7. If the practice is closed on weekends, the AI books the next available weekday slot.
We tailor pricing to your practice size and call volume. As a rule of thumb, it's a fraction of a full-time receptionist's monthly cost, and multilingual support (English, Hungarian, German, Romanian, Slovak, Russian, Ukrainian) is included in every plan. Request a personalized quote through the demo form.
Your front desk can finally focus on patients — leave the phone to MediVox.
Two steps, and our team will call you back within 24 hours.
We onboard a limited number of practices each month to keep every rollout white-glove.