AI phone assistant for medical practices
Automate your phone bookings — focus on patients
Medical practices spend hours every day on the phone. The MediVox AI assistant takes that load off you: it answers calls, books appointments, sends reminders — while you treat your patients.
40-70
daily calls in a typical practice
20%
no-show rate without intervention
70%
of receptionist time spent on calls
$1,500
monthly receptionist cost
The challenge
Sound familiar?
30-40%
Missed calls at peak times
Monday morning rush, lunch break, end of clinic — a third of patients never get through on the phone.
15-20%
No-show rate
One in five patients doesn't show up. A wasted slot costs $30–$90 in lost revenue.
$1,500-$1,800
Receptionist cost
A full-time receptionist's monthly salary — most of it spent on the phone.
The MediVox solution
24/7 call answering — outside office hours and on holidays
Automated booking in English, Hungarian, German, Romanian, Slovak, Russian and Ukrainian
Outbound AI confirmation call 24 hours before the visit
Emergency detection and immediate routing
75% lower cost than a full-time receptionist
Multiple doctors, multiple specialties — in one system
Features
MediVox features for Medical practices
Call handling
MediVox answers every call: bookings for internal medicine, lab work, follow-ups — and routes urgent cases straight to the on-call provider.
Outbound calls
Outbound AI calls before the visit, with exam-specific instructions (e.g. "come fasting", "bring prior lab results").
Integrations
Parallel calendar handling for multiple specialists in one practice — internist, dermatologist, gynecologist, each with their own schedule.
Security and compliance
Patient data protection is critical in medical practices. Full GDPR compliance and end-to-end encryption.
Management and analytics
Comprehensive dashboard of practice calls, patient flow and doctor utilization.
Demo conversation
Booking a primary care appointment
A typical call with the MediVox AI assistant · 1:12
MediVox AI
This is MediVox, the phone assistant for Downtown Medical Practice. How can I help you?
Patient
I'd like to book an appointment for a lab test.
MediVox AI
Of course! Are you looking for a fasting blood draw, or do you have a specific lab order?
Patient
A fasting blood draw — my GP ordered it.
MediVox AI
Got it. The next available slot is Wednesday at 7:30 AM. Does that work?
Patient
Yes, please.
MediVox AI
Booked for Wednesday at 7:30. Important: please come fasting, with your last meal before 8 PM the evening before. I'll email you a confirmation. May I have your name?
Patient
Gabriel Smith.
MediVox AI
Thank you, Gabriel! Your appointment is confirmed. We'll also send a reminder 24 hours before. Have a great day!
FAQ
Frequently asked questions
Can't find what you're looking for? Send us a message and we'll get back to you shortly.
Yes — each doctor has their own calendar, specialty and availability. The patient says who they want to see, and the AI books with the right doctor.
Keyword-based detection: if the patient mentions an urgent symptom, the AI immediately routes the call to the on-call doctor or emergency services.
Yes — exam-specific instructions are configurable in the knowledge base (e.g. fasting blood draw → "don't eat in the morning"), and the AI reads them out during booking.
Yes — the system is fully customizable: family practice, internal medicine, gynecology, dermatology and any specialty clinic.
We tailor pricing to your call volume and needs. Multilingual support (English, Hungarian, German, Romanian, Slovak, Russian, Ukrainian) and outbound reminder calls are included. Request a personalized quote through the demo form.
The last receptionist decision you'll ever make.
Two steps, and our team will call you back within 24 hours.